Never piss off the proletariat.
Upset about his low pay and dismal working conditions, a worker at one of Facebook’s Third World contractors has leaked the social media site’s ultra-secret document about what type of content it censors.
Amine Derkaoui, a 21-year-old Moroccan man, worked for an outsourcing firm last year that scanned Facebook members’ pages for banned content. Given Facebook’s profitability, Derkaoui became angry about its stinginess with workers.
As a result, Derkaoui gave a copy of Facebook’s internal guidelines about what content it will delete to Gawker, a top Internet gossip site.
Some of the forbidden items are obvious like racial slurs, depictions of human or animal mutilation, photographs or cartoons of sexual activity, violent speech and content that organizes or promotes illegal activity.
But some of the other verboten items are more unusual, if not downright strange.
For example, naked “private parts” including female nipple bulges and butt cracks are forbidden, but male nipples are allowed.
Also, most depictions of bodily fluids are unacceptable, but not all. It lists “urine, feces, vomit, semen, pus and ear wax" as unacceptable (yes, ear wax). But, it helpfully notes, “cartoon feces, urine and spit are OK; real and cartoon snot is OK.” Well, that's good to know.
Other items subject to deletion include cartoon nudity, images of internal organs, bones, muscles, tendons and “deep flesh wounds,” along with “blatant (obvious) depiction of camel toes and moose knuckles.” (Confession: I had to Google “moose knuckle” to know what that meant.)
Images of “crushed heads, limbs, etc. are OK,” however, as long as “no insides are showing” and the person posting them doesn’t express delight or gratification.
Moreover, all criticism of Ataturk, the founder of the nation of Turkey, along with images depicting the burning of Turkish flags are forbidden. It’s believed this restriction is due to certain European laws that, if violated, could cause the site to be blocked in Turkey.
The 17-page manual includes a one-page “cheat sheet” so workers can quickly reference it when making decisions about what to delete.
Gawker said Derkaoui found his job through the outsourcing firm oDesk, which provides content moderation services for Facebook and Google. About 50 people across the globe — mostly in Turkey, the Philippines, Mexico and India — work to moderate Facebook content. They work from home in four-hour shifts and earn $1 per hour plus commissions.
"It's humiliating. They are just exploiting the Third World," Derkaoui told Gawker.